Frequently Asked Questions


Please find some answers to common questions asked, below: 

  • Who are Profile Wholesale Framing

    Since 1977, Profile has been manufacturing and supplying picture frames to many of Australia's leading businesses and retailers. Our team consists of experienced professionals, design experts and the industry's highest qualified trade certified craftsman on staff. We have the experience and capability to fulfil any project or challenge, big or small. Visit our About Us webpage to learn more.

  • Where is Profile located?

    Our studio and workshop is based in the suburb of Hornsby, in Sydney NSW. You can find our address on our Contact Us webpage. 

  • Where are your products made?

    Our timber frames and wall art prints are proudly "Australian Made". These are all made to order and locally produced in-house in our workshop in Sydney.  In cases for orders of very large volumes, then we do also have the option to source manufacturing from overseas. 

  • Are your products environmentally sustainable?
    We care about tomorrow, which is why we ethically source the highest quality sustainable materials such as frame moulding only made from plantation timber, recyclable glass, recycled packaging and environmentally friendly, water-based inks for our printing. You can read more on our sustainability webpage.
  • Do you sell to the public?

    Yes, we have a separate retail website for sales of frames and wall art in retail quantities - www.profileproducts.com.au 

  • Do you offer a drop shipping service?

    At this point in time, we only specialise in wholesale orders which are directly shipped to a buyer. If you have an e-commerce business and you are doing your own fulfillment, then we can provide you with Australian made picture frames in bulk quantities, at very competitive prices. 

  • What is your minimum order quantity?

    This can depend on the size of frame that you may require and whether your purchase will be either once only, or regular monthly quantities. Generally, a minimum wholesale order would be at least 20 units or more.

  • What sizes can you provide?

    We can provide all standard sizes from small 4x6inch photo frames all the way up to A0 oversized picture frames.

  • How long does it take to produce a wholesale order?

    Most wholesale products are made to order and we can provide an estimate for production and delivery time when an order is placed.

    Production time can depend on a number of factors, such as the size of the order and the availability of materials and resources.  Generally speaking, most of our wholesale orders can be produced within 2 weeks.

  • What is the warranty on your wholesale framed products?

    Our of wholesale framed products all come with a 100% satisfaction warranty when purchased, and then an additional 2 year manufacturer's warranty. Refer to our wholesale catalogue price list for more details on this. 

  • How can I place a wholesale order?

    Just complete our online wholesale enquiry form on our Contact Us webpage and we'll make contact with you to find the best solution for your requirements.

wall display of framed coastal and beach art prints

More Questions? Let's Chat!

Contact Us

Please contact us to discuss your project needs and requirements and we'll be delighted to help.