--- title: About Us | Frequently Asked Questions description: Answers to your frequently asked questions about Profile Wholesale Framing image: https://wholesaleframing.com.au/hubfs/Our-Products-About-Us.jpg --- [![Profile Wholesale Framing Logo Black on White Not Stacked 365x66px](https://wholesaleframing.com.au/hubfs/Profile%20Wholesale%20Framing%20Logo%20Black%20on%20White%20Not%20Stacked%20365x66px.svg)](https://wholesaleframing.com.au) ![header-bar](https://www.fthemes.net/hubfs/header-bar.svg) ![close-bar](https://www.fthemes.net/hubfs/close-bar.svg) - [Why Profile?](https://wholesaleframing.com.au/about-us-profile-wholesale-framing) - [About](https://wholesaleframing.com.au/about-us-profile-wholesale-framing) Show submenu for About - [Our Story](https://wholesaleframing.com.au/about-us-profile-wholesale-framing) - [Our Clients](https://wholesaleframing.com.au/our-clients) - [Sustainability](https://wholesaleframing.com.au/sustainability) - [FAQ's](https://wholesaleframing.com.au/faqs) - [News & Tips](https://wholesaleframing.com.au/wholesale-framing-news-tips) - [Services](https://wholesaleframing.com.au/services) Show submenu for Services - [Wholesale Framing](https://wholesaleframing.com.au/services/wholesale-picture-framing) - [Office & Commerical](https://wholesaleframing.com.au/services/office-commercial-wall-art) - [Hotels & Hospitality](https://wholesaleframing.com.au/services/commerical-hotel-framing-wall-art) - [Aged Care & Health](https://wholesaleframing.com.au/services/wholesale-framing-for-aged-health-care) - [Awards & Events](https://wholesaleframing.com.au/services/award-event-framing) - [Architects & Designers](https://wholesaleframing.com.au/services/wholesale-framing-for-professional-designers-architects) - [Property Styling](https://wholesaleframing.com.au/services/wholesale-framing-for-property-styling) - [Art & Photo Printing](https://wholesaleframing.com.au/services/wholesale-art-photo-printing) - [Products](https://wholesaleframing.com.au/products) Show submenu for Products - [Picture Frames](https://wholesaleframing.com.au/products/wholesale-picture-frames) - [Framed Wall Art](https://wholesaleframing.com.au/products/wholesale-framed-wall-art) - [Certificate Frames](https://wholesaleframing.com.au/products/wholesale-certificate-frames) - [Photo Frames](https://wholesaleframing.com.au/products/wholesale-photo-frames) - [Mat Boards](https://wholesaleframing.com.au/products/wholesale-mat-boards) - [Bulk Frames](https://wholesaleframing.com.au/products/bulk-picture-frames) - [Catalogues](https://wholesaleframing.com.au/wholesale-catalogues) - [Why Profile?](https://wholesaleframing.com.au/about-us-profile-wholesale-framing) - [About](https://wholesaleframing.com.au/about-us-profile-wholesale-framing) Show submenu for About - [Our Story](https://wholesaleframing.com.au/about-us-profile-wholesale-framing) - [Our Clients](https://wholesaleframing.com.au/our-clients) - [Sustainability](https://wholesaleframing.com.au/sustainability) - [FAQ's](https://wholesaleframing.com.au/faqs) - [News & Tips](https://wholesaleframing.com.au/wholesale-framing-news-tips) - [Services](https://wholesaleframing.com.au/services) Show submenu for Services - [Wholesale Framing](https://wholesaleframing.com.au/services/wholesale-picture-framing) - [Office & Commerical](https://wholesaleframing.com.au/services/office-commercial-wall-art) - [Hotels & Hospitality](https://wholesaleframing.com.au/services/commerical-hotel-framing-wall-art) - [Aged Care & Health](https://wholesaleframing.com.au/services/wholesale-framing-for-aged-health-care) - [Awards & Events](https://wholesaleframing.com.au/services/award-event-framing) - [Architects & Designers](https://wholesaleframing.com.au/services/wholesale-framing-for-professional-designers-architects) - [Property Styling](https://wholesaleframing.com.au/services/wholesale-framing-for-property-styling) - [Art & Photo Printing](https://wholesaleframing.com.au/services/wholesale-art-photo-printing) - [Products](https://wholesaleframing.com.au/products) Show submenu for Products - [Picture Frames](https://wholesaleframing.com.au/products/wholesale-picture-frames) - [Framed Wall Art](https://wholesaleframing.com.au/products/wholesale-framed-wall-art) - [Certificate Frames](https://wholesaleframing.com.au/products/wholesale-certificate-frames) - [Photo Frames](https://wholesaleframing.com.au/products/wholesale-photo-frames) - [Mat Boards](https://wholesaleframing.com.au/products/wholesale-mat-boards) - [Bulk Frames](https://wholesaleframing.com.au/products/bulk-picture-frames) - [Catalogues](https://wholesaleframing.com.au/wholesale-catalogues) [Contact Us](https://wholesaleframing.com.au/contact-us) # Frequently Asked Questions [HOME ![](https://www.fthemes.net/hubfs/right-chevron.png)](https://wholesaleframing.com.au) Frequently Asked Questions ## FAQ's Please find some answers to common questions asked, below:  - Who are Profile Wholesale Framing Since 1977, Profile has been manufacturing and supplying picture frames to many of Australia's leading businesses and retailers. Our team consists of experienced professionals, design experts and the industry's highest qualified trade certified craftsman on staff. We have the experience and capability to fulfil any project or challenge, big or small. Visit our [About Us](https://wholesaleframing.com.au/about-us-profile-wholesale-framing) webpage to learn more. - Where is Profile located? Our studio and workshop is based in the suburb of Hornsby, in Sydney NSW. You can find our address on our [Contact Us](https://wholesaleframing.com.au/contact-us) webpage.  - Where are your products made? Our timber frames and wall art prints are proudly "Australian Made". These are all made to order and locally produced in-house in our workshop in Sydney.  In cases for orders of very large volumes, then we do also have the option to source manufacturing from overseas.  - Are your products environmentally sustainable? We care about tomorrow, which is why we ethically source the highest quality sustainable materials such as frame moulding only made from plantation timber, recyclable glass, recycled packaging and environmentally friendly, water-based inks for our printing. You can read more on our [sustainability](https://wholesaleframing.com.au/sustainability) webpage. - Do you sell to the public? Yes, we have a separate retail website for sales of frames and wall art in retail quantities - [www.profileproducts.com.au ](http://www.profileproducts.com.au) - Do you offer a drop shipping service? At this point in time, we only specialise in wholesale orders which are directly shipped to a buyer. If you have an e-commerce business and you are doing your own fulfillment, then we can provide you with Australian made [picture frames in bulk quantities](https://wholesaleframing.com.au/products/bulk-picture-frames), at very competitive prices.  - What is your minimum order quantity? This can depend on the size of frame that you may require and whether your purchase will be either once only, or regular monthly quantities. Generally, a minimum wholesale order would be at least 20 units or more. - What sizes can you provide? We can provide all standard sizes from small 4x6inch photo frames all the way up to A0 oversized picture frames. - How long does it take to produce a wholesale order? Most wholesale products are made to order and we can provide an estimate for production and delivery time when an order is placed. Production time can depend on a number of factors, such as the size of the order and the availability of materials and resources.  Generally speaking, most of our wholesale orders can be produced within 2 weeks. - What is the warranty on your wholesale framed products? Our of wholesale framed products all come with a 100% satisfaction warranty when purchased, and then an additional 2 year manufacturer's warranty. Refer to our wholesale catalogue price list for more details on this.  - How can I place a wholesale order? Just complete our online wholesale enquiry form on our [Contact Us](https://wholesaleframing.com.au/contact-us) webpage and we'll make contact with you to find the best solution for your requirements. ![Commercial-Process-Portrait-1](https://wholesaleframing.com.au/hubfs/Commercial-Process-Portrait-1.jpg "Commercial-Process-Portrait-1") ### More Questions? Let's Chat! [Get in touch with us](https://wholesaleframing.com.au/contact-us) ## Contact Us Please contact us to discuss your project needs and requirements and we'll be delighted to help. ![phone](https://wholesaleframing.com.au/hubfs/phone.png) (02) 9476 4568 ![envelopes-bulk](https://wholesaleframing.com.au/hubfs/envelopes-bulk.png) [info@profileproducts.com.au](mailto:info@profileproducts.com.au) ![building](https://wholesaleframing.com.au/hubfs/building.png) [35 King Road, Hornsby NSW 2077](https://www.google.com/maps/place/Profile+Products/@-33.69847,151.1103893,17z/data=!3m1!4b1!4m5!3m4!1s0x0:0x55935f7c57037d34!8m2!3d-33.69847!4d151.112578?shorturl=1) [![Profile Wholesale Framing Logo White on Black Not Stacked 270x49px](https://wholesaleframing.com.au/hubfs/Profile%20Wholesale%20Framing%20Logo%20White%20on%20Black%20Not%20Stacked%20270x49px.svg)](https://wholesaleframing.com.au) Australia's largest wholesale printing, picture frame and photo frame manufacturer. [Follow us on Facebook](https://www.facebook.com/ProfileAustralia) [Follow us on Instagram](https://www.instagram.com/profileaustralia/) [Follow us on Facebook](https://www.pinterest.com.au/profileproducts/) [Follow us on YouTube](https://www.youtube.com/@profileproducts) [Follow us on Facebook](https://au.linkedin.com/company/profile-products-australia-pty-ltd) Shop our retail website: [profileproducts.com.au](https://profileproducts.com.au/) ###### About - [Our Story](https://wholesaleframing.com.au/about-us-profile-wholesale-framing) - [Our Clients](https://wholesaleframing.com.au/our-clients) - [Sustainability](https://wholesaleframing.com.au/sustainability) - [FAQ's](https://wholesaleframing.com.au/faqs) - [News & Tips](https://wholesaleframing.com.au/wholesale-framing-news-tips) - [Terms & Conditions](https://wholesaleframing.com.au/terms-conditions) - [Contact Us](https://wholesaleframing.com.au/contact-us) ###### Services - [Wholesale Framing](https://wholesaleframing.com.au/services/wholesale-picture-framing) - [Office & Commercial](https://wholesaleframing.com.au/services/office-commercial-wall-art) - [Hotels & Hospitality](https://wholesaleframing.com.au/services/commerical-hotel-framing-wall-art) - [Aged Care & Health](https://wholesaleframing.com.au/services/wholesale-framing-for-aged-health-care) - [Awards & Events](https://wholesaleframing.com.au/services/award-event-framing) - [Architects & Designers](https://wholesaleframing.com.au/services/wholesale-framing-for-professional-designers-architects) - [Property Styling](https://wholesaleframing.com.au/services/wholesale-framing-for-property-styling) - [Art & Photo Printing](https://wholesaleframing.com.au/services/wholesale-art-photo-printing) ###### Products - [Picture Frames](https://wholesaleframing.com.au/products/wholesale-picture-frames) - [Framed Wall Art](https://wholesaleframing.com.au/products/wholesale-framed-wall-art) - [Certificate Frames](https://wholesaleframing.com.au/products/wholesale-certificate-frames) - [Photo Frames](https://wholesaleframing.com.au/products/wholesale-photo-frames) - [Mat Boards](https://wholesaleframing.com.au/products/wholesale-mat-boards) - [Bulk Frames](https://wholesaleframing.com.au/products/bulk-picture-frames) ###### Catalogue - [Request a Catalogue](https://wholesaleframing.com.au/wholesale-catalogues) - [Contact Us](https://wholesaleframing.com.au/contact-us) Copyright © Profile Products (Australia) Pty Ltd Any brand names and trademarks featured are the property of their respective owners.